GENAU

Genau New Stride Electric Treadmill

User Manual

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Contents
  1. Thank you for your purchase!
  2. Safety Instructions
  3. Product Components
  4. Assembly
  5. Setup and Operation
  6. Error Codes and Troubleshooting
  7. Care, Storage and Maintenance
  8. Training Tips and Recommendations
  9. Warranty
  10. Specifications
  11. Service

Thank you for your purchase!

Thank you for purchasing the Genau Stride treadmill. Please use the equipment correctly to ensure your safety and health. Read the information below carefully before use.

Please read this manual before assembling and using the treadmill.

As part of our commitment to continuous improvement, the product may be updated when necessary without prior notice. If this manual does not match the product, the actual product takes precedence.

Safety Instructions

The translation of this section has not been reviewed yet. The official text is in Russian. Open this section in Russian
Attention! Read the user manual before using the equipment. Keep this manual for the entire service life of the equipment.

Warning!

Before starting any fitness program, you should have a medical examination, especially if you:

If you experience dizziness, chest pain, nausea or any other abnormal symptoms while using the treadmill, stop exercising immediately. Consult a doctor before continuing.

Intended Use

Note: Using the equipment for commercial or medical purposes is prohibited. All fitness equipment is intended for home use only and must not be used in commercial or public areas.

General Precautions

Indoor use only

The treadmill is suitable only for dry and clean rooms. Keep it away from moisture, dust and direct sunlight. Do not place the equipment near sources of heat or water, such as in a bathroom or kitchen.

Electrical safety

Use by children

Use by persons with disabilities or limited capacity

Persons with disabilities or limited capacity must be supervised by a doctor or a caregiver.

Clothing and footwear

Wear sportswear and athletic shoes. Avoid loose or baggy clothing that could get caught in the mechanisms and moving parts of the treadmill.

Installation site requirements

The owner is responsible for taking into account the space requirements around the treadmill during operation, voluntary and industry standards, fire safety regulations and other requirements of national legislation. Recommended minimum clearance around the equipment according to EU rules (since March 1, 2017): for access and passage, at least 0.5 m to the left, right and in front of the treadmill, and 2 m behind it.

Assembly requirements

Follow the assembly instructions and assemble the treadmill only on a level surface. Do not plug the treadmill in until assembly is complete. Make sure all assembly parts are present according to the parts list. If you have any difficulties with assembly, contact the seller.

Maximum user weight

Observe the maximum user weight stated in the specifications.

Prohibited actions

Operation and Safety

Warm-up

Always warm up your muscles before exercising.

Equipment inspection

Before each use, inspect the treadmill for wear of parts and moving components. Make sure the treadmill is fully functional and safe.

Running belt

To avoid injury, take special care when stepping onto or off the running belt.

Starting a workout and starting the belt

Stand on the side rails, press "Start" and wait until the belt starts moving at low speed. Then carefully step onto the belt. This reduces the load on the motor at startup.

Safety key

Always clip the safety key to your clothing. It will stop the treadmill in an emergency. Keep the key away from children.

Health monitoring

If you feel dizzy, have chest pain or feel unwell in any other way, stop exercising immediately and see a doctor. People over 35 or with chronic diseases are advised to consult a doctor before starting to exercise.

Disposal

The electronic components in this equipment are considered hazardous to the environment. Please dispose of them properly in accordance with national legislation.

Note: Please keep in mind that heart rate accuracy depends on a number of factors, including the user's physiology and age, how the equipment and the heart rate measurement system are used, external interference and other factors that may affect the accuracy of the collected and processed heart rate data. Therefore, non-medical equipment cannot guarantee accurate heart rate measurements.

Product Components

In the picture:
  1. Motor cover
  2. Running belt
  3. End cap

Packing List

No.ItemUnitQty
1Treadmill, assembledset1
2Accessory bagpcs1

Accessory Bag Contents

No.ItemUnitQty
1Hex key 5 mmpcs1
2Remote controlpcs1
3Silicone lubricantpcs1
4User manualpcs1

Assembly

Take the treadmill out of the packaging and place it on the floor. No installation is required — simply take it out of the box!

Leveling the Treadmill to the Floor

If there is a gap between the treadmill and the floor, adjust the rear adjustable feet so that the front and rear of the treadmill are in stable contact with the surface.

In the picture:
  1. Adjustable foot
  2. Adjustable foot

Incline Adjustment

In the picture:
  1. Incline adjustment leg
  2. Adjustable foot — floor unevenness compensator
Attention! If a gap remains between an adjustable foot and the floor, the treadmill will be unstable.

Setup and Operation

Using the Treadmill

Note: The power switch is located on the right side of the treadmill.

Using the Remote Control

The remote control is paired with the treadmill at the factory before shipment. You can start using it as soon as you receive it.

If the remote control does not work, pair it again:

Once paired successfully, the remote control can operate the treadmill without needing to be reconnected.

Remote Control Buttons

Display Functions

FunctionDescription
Time displayWhen the time indicator is on, the workout duration is shown.
Speed displayWhen the speed indicator is on, the current speed is shown.
Distance displayWhen the indicator is on, the distance covered is shown.
Calorie displayWhen the indicator is on, the number of calories burned is shown.
Step count displayWhen the indicator is on, the current number of steps taken is shown.

Button Functions

NameDescription
START/PAUSEIn standby, press this button to start the treadmill. During operation, pressing it pauses the belt. Pressing it again resumes operation.
STOPDuring operation, press Stop to stop the treadmill completely. All data will be reset, and the treadmill will switch to manual mode after it comes to a complete stop.
Speed +Increases the speed while the treadmill is running.
Speed -Decreases the speed while the treadmill is running.

Error Codes and Troubleshooting

Error codeProblem descriptionPossible cause and solution
E1Communication error: when the power is turned on, the connection between the lower controller and the console is lost.Check the cable between the console and the controller. Make sure every connector is fully plugged in. If the cable is damaged, replace it.
E2No signal from the motor.Check that the motor cable is connected correctly. If not, reconnect it. Check the cable for damage or a burning smell. If present, replace the motor.
E5Overcurrent protection.An overload may trigger the protection or stop the motor because of jamming. Restart the treadmill. Check the motor for liquid or a burning smell — if present, replace the motor. If the controller has burned out, replace it. Check the supply voltage. If it is out of range, connect the correct voltage and test again.
E6Surge protection: abnormal voltage or a fault in the motor power circuit.Check whether the voltage is too low (less than 50% of nominal). Use the correct voltage and test again. If the controller has burned out, replace it. Make sure the motor cable is connected correctly.

Care, Storage and Maintenance

Important! To extend the service life of the treadmill, take a ten-minute break every 1–1.5 hours of operation.

Maintenance

Regular cleaning

Turn off the power before cleaning and use a minimal amount of water and soapy solution to prevent moisture from getting onto electrical parts.

Clean the running belt and other parts of the treadmill regularly. After each workout, wipe down the entire treadmill, including the console, with a mild soapy solution, then dry it thoroughly with a dry cloth. Simple care will keep the equipment looking great for many years. Do not use abrasive or rough brushes and cloths, as they may damage the surface of the equipment. Do not let cleaning agents or liquids get onto the surface of the equipment. Do not use harsh chemicals or solvents to clean the treadmill.

Note: This model is made of durable materials. The plastic parts are made of strong, chemically resistant ABS, the frame is made of high-strength steel with an industrial powder coating to protect against corrosion, and the metal parts have an anti-corrosion coating. However, keep in mind that sweat left on the surface of the treadmill can be highly aggressive to the materials if not removed promptly.

Lubricating the running belt

Use only lubricants recommended by the manufacturer, such as silicone treadmill lubricant. Other types and compositions of lubricants may damage the equipment.

Lubrication frequency

Lubrication procedure

Lift the running belt, locate the caps and spread the lubricant evenly along the entire length of the belt.

After applying the lubricant, run the treadmill at 4–5 km/h and walk on it for a few minutes so that the lubricant spreads evenly over the deck.

Avoid over-lubrication

Do not apply too much lubricant, as this can make the belt too slippery and dangerous. Remove excess lubricant with a clean towel.

Running Belt Adjustment

Check and adjust the tension and alignment of the running belt to prevent wear and ensure safe operation.

Checking belt alignment

Make sure the treadmill is placed on a level surface. Run the belt at 3–8 km/h and watch how it moves. If the belt drifts to the left or right, use the adjustment bolts to correct its position.

In the picture:
  1. Belt drifting to the left
  2. Belt drifting to the right

Belt drifting to the left

Belt drifting to the right

Adjusting belt tension

Avoid overtightening

Storing the Treadmill

Recommended storage and operating conditions

Training Tips and Recommendations

Warm-up and Cool-down

A successful exercise program consists of three parts: warm-up, cardio training and cool-down.

The warm-up is a very important part of a workout. It should be done before every workout. The warm-up helps warm up the body, stretch the muscles and let the body adapt to more intense exercise. Repeating the warm-up at the end of the exercise can help relieve muscle soreness.

We suggest doing appropriate warm-up and cool-down exercises according to the following scheme:

Head rolls

First tilt your head toward your right shoulder, stretch your neck and rotate your head once clockwise and once counterclockwise; then tilt your head toward your left shoulder and make one counterclockwise rotation. Repeat.

Shoulder lifts

Raise your left shoulder and make 5 backward rotations; then raise your right shoulder and make 5 backward rotations, alternating sides.

Side stretch

Raise your arms above your head, then grasp your right wrist with your left hand and reach upward until you feel your right arm fully stretched. Hold for 5 seconds before switching to the other arm.

Quadriceps stretch

Holding onto a wall with your right hand for balance, pull your left foot back with your left hand, bringing the heel as close to your buttock as possible. Hold for 15 seconds, then repeat with the other leg.

Inner thigh stretch

Sitting on the floor, put the soles of your feet together, clasp them with both hands and pull them in as close to your body as possible. Slowly press down on both heels and hold this position for 15 seconds.

Toe touch

Slowly bend forward, relax your back and shoulders and reach for your toes. Bend as low as you can and hold the position for up to 15 seconds.

Hamstring stretch

Sit down, straighten your right leg and bend your left leg. Hold your left ankle with your left hand and pull it inward so that your left foot is as close to your body as possible, with the sole against the inner side of your right thigh. Then lean your body forward and reach both hands toward your toes — the deeper the stretch, the better. Hold this position for 15 seconds, then switch legs.

Calf stretch

Lean against a wall with both hands, tilt your body at a 45-degree angle to the floor and alternately move your left and right legs back, as if walking.

Warranty

The translation of this section has not been reviewed yet. The official text is in Russian. Open this section in Russian

Genau guarantees the high quality and reliability of its products. We strive to offer only the best, which is why all of our equipment comes with a warranty.

Attention! Find the official A4 warranty card in the box and keep it for the entire period of use of the equipment.
Note: If you did not find the warranty card in the box, please contact the service center.

Warranty Terms

  1. The warranty period starts from the date of sale.
  2. The warranty covers defects caused by manufacturing faults or defective materials.
  3. Warranty service is carried out at authorized service centers.
  4. If the product breaks down during the warranty period, the customer must bring this warranty card and the complete product to a service center for diagnostics and repair.
  5. If the warranty claim is confirmed, the product will be repaired or replaced free of charge.
  6. The warranty does not cover the following cases:

Warranty claims

To receive warranty service, the customer should contact the seller (the place where the equipment was purchased).

Full Genau warranty card

Specifications

ParameterValue
Rated voltageAC 220–240 V
Rated frequency50–60 Hz
Speed1.0–6 km/h
Running belt size1000×410 mm
Max. user weight110 kg
Dimensions (unfolded)1120×485×100 mm
FunctionsWalking

Manufacturer: Zhejiang Lijiujia Sports Equipment Co., Ltd. ADD No.88 Yuegui South Road, Xicheng Street, Yongkang, Zhejiang, China.

Service

For questions about assembly, operation and warranty, please contact Genau service in Kyrgyzstan.

Genau GmbH LLC (ОсОО «Генау ГМБХ»), Kyrgyzstan. Phone: +996 778 639 000

Official website genau.kg

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