GENAU

Genau New Stride X Electric Treadmill

User Manual

This translation was made automatically.
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Contents
  1. Thank you for your purchase!
  2. Safety Instructions
  3. Product Components
  4. Assembly
  5. Setup and Operation
  6. Error Codes and Troubleshooting
  7. Care, Storage and Maintenance
  8. Warm-up and Cool-down Exercises
  9. Warranty
  10. Specifications
  11. Service

Thank you for your purchase!

Thank you for purchasing the Genau Stride X treadmill. Please use the equipment correctly to ensure your safety and health. Read the information below carefully before use.

Please read this manual before assembling and using the treadmill.

As part of our commitment to continuous improvement, the product may be updated when necessary without prior notice. If this manual does not match the product, the actual product takes precedence.

Safety Instructions

The translation of this section has not been reviewed yet. The official text is in Russian. Open this section in Russian
Attention! Read the user manual before using the equipment. Keep this manual for the entire service life of the equipment.

Warning!

Before starting any fitness program, you should have a medical examination, especially if you:

If you experience dizziness, chest pain, nausea or any other abnormal symptoms while using the treadmill, stop exercising immediately. Consult a doctor before continuing.

Intended Use

Note: Using the equipment for commercial or medical purposes is prohibited. All fitness equipment is intended for home use only and must not be used in commercial or public areas.

General Precautions

Indoor use only

The treadmill is suitable only for dry and clean rooms. Keep it away from moisture, dust and direct sunlight. Do not place the equipment near sources of heat or water, such as in a bathroom or kitchen.

Electrical safety

Use by children

Use by persons with disabilities or limited capacity

Persons with disabilities or limited capacity must be supervised by a doctor or a caregiver.

Clothing and footwear

Wear sportswear and athletic shoes. Avoid loose or baggy clothing that could get caught in the mechanisms and moving parts of the treadmill.

Installation site requirements

The owner is responsible for taking into account the space requirements around the treadmill during operation, voluntary and industry standards, fire safety regulations and other requirements of national legislation. Recommended minimum clearance around the equipment according to EU rules (since March 1, 2017): for access and passage, at least 0.5 m to the left, right and in front of the treadmill, and 2 m behind it.

Assembly requirements

Follow the assembly instructions and assemble the treadmill only on a level surface. Do not plug the treadmill in until assembly is complete. Make sure all assembly parts are present according to the parts list. If you have any difficulties with assembly, contact the seller.

Maximum user weight

Observe the maximum user weight stated in the specifications.

Prohibited actions

Operation and Safety

Warm-up

Always warm up your muscles before exercising.

Equipment inspection

Before each use, inspect the treadmill for wear of parts and moving components. Make sure the treadmill is fully functional and safe.

Running belt

To avoid injury, take special care when stepping onto or off the running belt.

Starting a workout and starting the belt

Stand on the side rails, press "Start" and wait until the belt starts moving at low speed. Then carefully step onto the belt. This reduces the load on the motor at startup.

Safety key

Always clip the safety key to your clothing. It will stop the treadmill in an emergency. Keep the key away from children.

Health monitoring

If you feel dizzy, have chest pain or feel unwell in any other way, stop exercising immediately and see a doctor. People over 35 or with chronic diseases are advised to consult a doctor before starting to exercise.

Disposal

The electronic components in this equipment are considered hazardous to the environment. Please dispose of them properly in accordance with national legislation.

Note: Please keep in mind that heart rate accuracy depends on a number of factors, including the user's physiology and age, how the equipment and the heart rate measurement system are used, external interference and other factors that may affect the accuracy of the collected and processed heart rate data. Therefore, non-medical equipment cannot guarantee accurate heart rate measurements.

Product Components

In the picture:
  1. Tablet holder
  2. Handrail
  3. Motor compartment cover
  4. Running belt
  5. End cap
Note: The safety key is red. Inside the PE bag with the screws and installation tools there is a device with a magnet and a red cord — this is the key. Please place the magnetic end on the yellow sticker on the console.

Packing List

No.ItemUnitQty
1Treadmill, assembledset1
3Accessory bagset1

Accessory Bag Contents

No.ItemUnitQty
1Hex key (Allen key) 5 mmpcs1
2User manualpcs1
3Remote controlpcs1
4Power cablepcs1
5Safety keypcs1
6Lubricantbottle1
7Multi-purpose wrenchpcs1
8Holderpcs1
Scale: A ruler for measuring screw length is included in the printed manual. On a phone screen, the size does not match the actual size.

Assembly

Step 1
In the picture:
  1. Fig. 1
  2. Fig. 2
  • Take the treadmill out of the box and place it on a level surface.
  • Then release the uprights by turning the knobs on both sides (left and right) in the direction shown by the arrows (see Fig. 1), and raise the uprights to the position shown in Fig. 2.
Step 2
In the picture:
  1. Fig. 3
  2. Knob
  3. Fig. 4
  4. Lock

Use the knobs on both sides to lock the uprights in the direction of the arrow, as shown in Fig. 3.

Adjusting the locking knob tightness

The knob on this treadmill has been factory-set to the optimal tightness. However, because hand strength varies from person to person, you can adjust the knob tightness yourself depending on how much play the upright has, to make it more stable. The specific steps are shown in Fig. 4:

Fit one end of the open-end wrench from the accessory kit onto the hex nut and turn it clockwise to tighten or counterclockwise to loosen.

Step 3
In the picture:
  1. Holder

Insert the holder into the matching slot on the back of the electronic unit, as shown in the figure.

Step 4
In the picture:
  1. Safety key

Place the safety key in the position shown in the figure and press the "Start" button on the control panel to turn on the treadmill.

Note: The treadmill can only run with the safety key in place — it must be placed on the yellow sticker in the center of the lower part of the console.
Note: The safety key is red. Inside the PE bag with the screws and installation tools there is a device with a magnet and a red cord — this is the key. Please place the magnetic end on the yellow sticker on the console.
Please note: Before connecting to the mains, make sure the installation has been carried out in accordance with the requirements above and that nothing has been missed.

Adjusting the Treadmill's Stability on the Floor

If there is a gap between the treadmill and the floor, you can adjust the rear support feet so that the treadmill touches the floor both at the front and at the rear.

Note: A gap between the adjustable feet and the floor may make the treadmill unstable!
In the picture:
  1. Adjustable foot
  2. Adjustable foot

Running Platform Mode

If you want to use the "running platform" mode, first turn off the power and remove the safety key.

It is recommended to pull the bracket out firmly, as shown in Fig. 1.

Then release the uprights by turning the locks on both sides in the direction of the arrows (Fig. 2).

In the picture:
  1. Fig. 1
  2. Fig. 2

Lower the uprights and lock them by turning the locks in the direction of the arrows again (Fig. 3).

Then turn on the power. The indicator on the motor unit will light up, meaning that the "flat platform" mode is activated, and you can control the treadmill with the remote control.

Two-Level Incline Adjustment of the Running Platform

The incline of the running platform can be adjusted manually by turning the front support feet of the treadmill (the left and right feet are adjusted equally). After adjusting the front feet, you can also adjust the rear support feet according to how level the floor is. Make sure all feet touch the floor — otherwise there may be extraneous noise during your workout and the risk of injury increases.

In the picture:
  1. Incline foot
  2. Adjustable pad

Setup and Operation

Using the Treadmill

Safety Key

Display Functions

Display

NameDescription
TimeShows the current workout time.
SpeedShows the current speed.
DistanceShows the distance covered.
CaloriesShows the number of calories burned.

Button Functions

(Mode: upright raised, with armrest)

FunctionDescription
Start/PauseStarts and pauses the treadmill.
Stop (orange)Stops the treadmill and resets the data.
Speed +Increases the speed.
Speed -Decreases the speed.

Using the Remote Control

This treadmill has been paired one-to-one with its remote at the factory, so you can start using it right after delivery. If this is not possible, the remote must be paired again. After successful pairing, the device can be connected again.

Pairing method: after turning on the power, hold the "Start/Pause" button on the remote control for about 7 seconds to perform one-to-one pairing (several beeps in a row indicate successful pairing; if there is no beep, pairing has failed). After successful pairing, the remote control can operate the treadmill and no further pairing is needed.

The remote has the following buttons: "Speed +", "Mode", "Speed -", "Start/Pause", "Stop".

Remote Control Functions

(Walking mode: upright without the armrest function, i.e. used when the upright is folded down)

FunctionDescription
ModeIn standby mode, press this button to cycle through the 3 countdown modes: time countdown; distance countdown; calorie countdown.
Speed +Press this button during operation to increase the speed.
Speed -Press this button during operation to decrease the speed.
Start/PauseIn standby mode, press this button to start the treadmill; during operation, press it to pause, then press it again to resume.
Stop ButtonPress this button during operation to reset all data and stop the treadmill.

Error Codes and Troubleshooting

Error codeProblem descriptionPossible cause and solution
E1Communication error: when the power is turned on, the connection between the lower controller and the console is lost.Check the cable between the console and the controller. Make sure every connector is fully plugged in. If the cable is damaged, replace it.
E2No signal from the motor.Check that the motor cable is connected correctly. If not, reconnect it. Check the cable for damage or a burning smell. If present, replace the motor.
E5Overcurrent protection: during operation, the controller detects a current above 6 A for more than 3 seconds.An overload may trigger the protection or stop the motor because of jamming. Restart the treadmill. Check the motor for liquid or a burning smell — if present, replace the motor. If the controller has burned out, replace it. Check the supply voltage. If it is out of range, connect the correct voltage and test again.
E6Surge protection: abnormal voltage or a fault in the motor power circuit.Check whether the voltage is too low (less than 50% of nominal). Use the correct voltage and test again. If the controller has burned out, replace it. Make sure the motor cable is connected correctly.
E7Safety key missing.Place the safety key in the correct position (the yellow mark on the console).

Care, Storage and Maintenance

Important! To extend the service life of the treadmill, take a ten-minute break every 1–1.5 hours of operation.

Maintenance

Regular cleaning

Turn off the power before cleaning and use a minimal amount of water and soapy solution to prevent moisture from getting onto electrical parts.

Clean the running belt and other parts of the treadmill regularly. After each workout, wipe down the entire treadmill, including the console, with a mild soapy solution, then dry it thoroughly with a dry cloth. Simple care will keep the equipment looking great for many years. Do not use abrasive or rough brushes and cloths, as they may damage the surface of the equipment. Do not let cleaning agents or liquids get onto the surface of the equipment. Do not use harsh chemicals or solvents to clean the treadmill.

Note: This model is made of durable materials. The plastic parts are made of strong, chemically resistant ABS, the frame is made of high-strength steel with an industrial powder coating to protect against corrosion, and the metal parts have an anti-corrosion coating. However, keep in mind that sweat left on the surface of the treadmill can be highly aggressive to the materials if not removed promptly.

Lubricating the running belt

Use only lubricants recommended by the manufacturer, such as silicone treadmill lubricant. Other types and compositions of lubricants may damage the equipment.

Lubrication frequency

Lubrication procedure

Lift the running belt, locate the caps and spread the lubricant evenly along the entire length of the belt.

After applying the lubricant, run the treadmill at 4–5 km/h and walk on it for a few minutes so that the lubricant spreads evenly over the deck.

Avoid over-lubrication

Do not apply too much lubricant, as this can make the belt too slippery and dangerous. Remove excess lubricant with a clean towel.

Running Belt Adjustment

Check and adjust the tension and alignment of the running belt to prevent wear and ensure safe operation.

Checking belt alignment

Make sure the treadmill is placed on a level surface. Run the belt at 3–8 km/h and watch how it moves. If the belt drifts to the left or right, use the adjustment bolts to correct its position.

In the picture:
  1. Belt drifting to the left
  2. Belt drifting to the right

Belt drifting to the left

Belt drifting to the right

Adjusting belt tension

Avoid overtightening

Storing the Treadmill

Recommended storage and operating conditions

Warm-up and Cool-down Exercises

A successful workout program consists of three parts: warm-up, aerobic exercise and cool-down.

The warm-up is the most important part of a workout and should be done before every session. It helps warm up the body, stretch the muscles and prepare the body for more intense exercise. Repeating the warm-up exercises after your workout helps relieve muscle tension and soreness.

We recommend doing suitable warm-up and cool-down exercises as shown below:

Head rolls

First tilt your head toward your right shoulder, stretch your neck and rotate your head once clockwise and once counterclockwise; then tilt your head toward your left shoulder and make one counterclockwise rotation. Repeat.

Shoulder lifts

Raise your left shoulder and make 5 backward rotations; then raise your right shoulder and make 5 backward rotations, alternating sides.

Side stretch

Raise your arms above your head, then grasp your right wrist with your left hand and reach upward until you feel your right arm fully stretched. Hold for 5 seconds before switching to the other arm.

Quadriceps stretch

Holding onto a wall with your right hand for balance, pull your left foot back with your left hand, bringing the heel as close to your buttock as possible. Hold for 15 seconds, then repeat with the other leg.

Inner thigh stretch

Sit on the floor, bring the soles of your feet together, hold them with both hands and pull them as close to your body as possible. Slowly press down on your heels and hold this position for 15 seconds.

Toe touch

Slowly bend forward, relax your back and shoulders and reach for your toes. Bend as low as you can and hold the position for up to 15 seconds.

Hamstring stretch

Sit down, straighten your right leg and bend your left leg. Hold your left ankle with your left hand and pull it inward so that your left foot is as close to your body as possible, with the sole against the inner side of your right thigh. Then lean your body forward and reach both hands toward your toes — the deeper the stretch, the better. Hold this position for 15 seconds, then switch legs.

Calf stretch

Lean against a wall with both hands, tilt your body at a 45-degree angle to the floor and alternately move your left and right legs back, as if walking.

Warranty

The translation of this section has not been reviewed yet. The official text is in Russian. Open this section in Russian

Genau guarantees the high quality and reliability of its products. We strive to offer only the best, which is why all of our equipment comes with a warranty.

Attention! Find the official A4 warranty card in the box and keep it for the entire period of use of the equipment.
Note: If you did not find the warranty card in the box, please contact the service center.

Warranty Terms

  1. The warranty period starts from the date of sale.
  2. The warranty covers defects caused by manufacturing faults or defective materials.
  3. Warranty service is carried out at authorized service centers.
  4. If the product breaks down during the warranty period, the customer must bring this warranty card and the complete product to a service center for diagnostics and repair.
  5. If the warranty claim is confirmed, the product will be repaired or replaced free of charge.
  6. The warranty does not cover the following cases:

Warranty claims

To receive warranty service, the customer should contact the seller (the place where the equipment was purchased).

Full Genau warranty card

Specifications

ParameterValue
Rated voltage220–240 V~
Rated frequency50–60 Hz
Speed1–10 km/h; 1–6 km/h
Running belt size1000×410 mm
Maximum user weight110 kg
Unfolded dimensions1120×565×990 mm
Intended useWalking; Running

Manufacturer: Zhejiang Lijiujia Sports Equipment Co., Ltd. No.88 Yuegui South Road, Xicheng Street, Yongkang, Zhejiang, China.

Service

For questions about assembly, operation and warranty, please contact Genau service in Kyrgyzstan.

Genau GmbH LLC (ОсОО «Генау ГМБХ»), Kyrgyzstan. Phone: +996 778 639 000

Official website genau.kg

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